Windsor (City Of). Fire and Rescue Services

Site: Windsor - Goyeau St

Service: Lock Box Program Commercial/Landlords

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Contact Information
Office Phone Admin and Non-Emergency: 519-253-6573 
Fire Prevention and Inspections: 519-253-3016 ext 221 
Non-emergency Dispatch: 519-258-4444 
Public Education: 519-253-6573 Option 2
Crisis Phone 9-1-1
Fax 519-255-6832
Text Phone 9-1-1 (please see note in description about registering for this service)
Primary Contact Jill Kanwischer, Administrative Assistant; Phone: (Business) 519-253-3016 ext 244; Email:
Alternate Contact Fire Prevention Clerk, Clerk; Phone: (Business) 519-253-3016 ext 221; Fax: 519-253-1126; Email:
Description and Service Details
Description (Service) * Windsor Fire & Rescue Services has instituted a lock box program made available to building owners within the City.  
* Keys are placed in a lock box to make the unit(s) easily acessible to the firefighters, in the event of an emergency. 
* It is hoped that owners will participate in order to reduce fire losses and improve the efficiency of emergency firefighting services for the entire City. 
The application form can be found online at: 
Click Here for Application Form  
Texting 9-1-1 
* Available on Dec 1, 2014 for Windsor residents only 
* Geared for individuals who are deaf, hard of hearing or have a speech impairment 
* Must register with your wireless provider first and then call 911 to finalize the set up 
* More information can be found at:
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Windsor
Eligibility Resident(s) requiring rescue services
Application None required for most services
Languages English
Fees Service - for private emergencies beyond normal fire protection such as: inspections & report requests) ; None - for non-emergency services
Agency Information
Primary Executive Stephen Laforet, Fire Chief; Email:
Alternate Executive Jamie Waffle, Deputy Fire Chief; Email:
Site Information
Located In Community Windsor
Address & Map
815 Goyeau St
Windsor, ON N9A 1H7
Intersection Goyeau St and Elliott St E
Physical Access Fully Accessible - Parking, Washroom and Entrance

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Call 2-1-1, Toll Free: 1-866-686-0045