Essex (County of). Municipal Services

Site: Windsor - Mercer St

Service: Essex-Windsor EMS - Land Ambulance Services

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Memos and Bulletins
Public Comments There are no administrative offices at this location.
Contact Information
Office Phone Inquiries and Non-Emergency 519-776-6441 ext 2200
Crisis Phone 9-1-1
Fax 519-776-1254
Text Phone 9-1-1 (please see note in description about registering for this service)
Social Media Facebook Twitter
Primary Contact Danielle Dunlop, Administrative Assistant, Office of the Chief, Essex-Windsor EMS; Phone: ext 2232; Email:
Description and Service Details
Description (Service) FOR EMERGENCY DIAL 9-1-1 
The County of Essex, Essex-Windsor Emergency Medical Services is committed to providing the highest quality emergency medical pre-hospital care to the citizens of; 
* County of Essex 
* City of Windsor 
* Township of Pelee. 
Essex-Windsor emergency Medical Services purpose is to foster fiscally responsible quality care through: 
* Maintaining mutually supportive relationships with other emergency services and health care agencies in our community. 
* Participating in public education for prevention and awareness. 
* Providing continuous quality improvement to ensure the highest standards are achieved. 
* Supporting our employees and providing them with the tools and methods to accomplish the highest quality of care. 
Forms available via Website 
* Ambulance Call Reports: All requests for copies of Ambulance Call Reports must be submitted to our Privacy Officer 
* Cool Aid Forms: The Cool Aid program is a form which, once completed is a way to help identify potential high-risk patients in emergency situations. The information on the form is used to assist paramedics in rendering the proper medical treatment if you are unable to communicate with them at the time of the emergency.  
* Client Satisfaction Survey: We’d like to know how we’re doing!  
Click Here for details or to obtain our Electronic Forms
Hours Sun-Mon- 24 Hrs
Areas Served Essex County
Eligibility Individuals or groups needing EMS services or Educational Speakers
Application Registration required for some services
Languages English
Fees None
Agency Information
Funding Regional / Municipal
Site Information
Located In Community Windsor
Address & Map
920 Mercer St
Windsor, ON N9A 1N6
Intersection Mercer St and Erie St E
Mailing Address c/o Essex Windsor EMS 
Civic Centre 
360 Fairview Ave W, Suite 218 
Essex, On N8M 1Y6
Physical Access Fully Accessible - Parking, Washroom and Entrance

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Call 2-1-1, Toll Free: 1-866-686-0045