Windsor (City Of). Recreation and Culture

Site: Windsor - Gino & Liz Marcus Community Complex - Drouillard Rd

Service: Customer Care Centre

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Memos and Bulletins
Public Comments Please note: all Customer Care Centres will be closed on;  
* Oct 1st (Thanksgiving)  
* Dec 25th (Christmas)  
* Dec 26th (Boxing Day)  
* Jan 1st (New Year's Day)  
* Jul 1st (Canada Day)  
* Aug 3rd (Civic Holiday)  
* Sep 7th (Labour Day)
Contact Information
Office Phone General enquiries: 311 
Office: 519-253-7028
Toll Free Phone 1-855-253-2300
Fax 519-973-3984
Primary Contact Kenn Little, Supervisor of Community Programming, City of Windsor, Parks, Recreation & Culture; Phone: (Business) 253-2300 ext 2415; Fax: 519-973-3984; Email:
Alternate Contact Peggy Callery-Cloutier, Recreation Assistant, City of Windsor Parks, Recreation & Culture; Phone: (Business) 253-2300 ext 2416; Fax: 519-973-3984; Email:
Description and Service Details
Description (Service) Gino & Liz Marcus Community Complex offers spacious rental opportunities in its gymnasium, all purpose room and meeting rooms. 
The centre is ideal for special occasion rentals including:  
* weddings 
* showers 
* banquets 
* business meetings 
Please note: alcohol rentals are not offered at this facility 
The Gymnasium is open for sports rentals such as: 
* floor hockey 
* indoor soccer 
* basketball 
* volleyball 
* Self-catering welcomed 
* Full kitchen 
* Lighted free parking 
Customer Care Centre 
offers residents easy access to some city services. 
Customer Care Centres: are "satellite city halls" that offer a number of municipal services within recreation centres in various wards of the city 
Payment location for: 
* Bus Pass Renewals  
* Dog Licences  
* Parking Tickets (within 30 days of issue date)  
* Recreational Programming and Rentals 
Pick-up location for: 
* Activity Guides  
* Building Permit Applications  
* Damage Claim Forms  
* Driveway Approaches Permit Applications  
* Driveway Approaches Front Yard Paving Permit Applications  
* Freedom of Information Request Forms  
* Property Tax Request for Reconsideration Form  
* Property Tax Preauthorized Payment Plan Applications  
* Public Right-of-Way Driveway Permits Checklist  
* Residential Garbage and Recycling Calendars  
* Sewer Connection Information Request Forms 
* Street and Alley Closing Request Forms 
Social Services Clients Forms:  
* Application for Ontario Works Brochures 
* Bus Pass Applications 
* Change of Address Forms 
* Direct Bank Deposit Authorization Forms 
* Area Employment Agencies 
* Area Food Banks 
* Housing Resource Agencies 
* Income Reporting Statements 
* Job Search Forms 
* Notice to Caseworkers 
* Child Care Receipt Reporting Forms 
* School Attendance Forms 
Transit Windsor:  
* Bus Passes (Adult, Senior, Student, Tunnel - full month) and Combo Passes (Adult/Tunnel - full month) 
* One-Way Trip Tickets (Adult, Senior, Student, Tunnel) 
* Transit Monthly Bus Pass Gift Certificates.  
* Photo ID is not available at the Customer Care Centres. 
Drop-off location for: 
* City of Windsor Job Applications  
* Damage Claim Submissions  
* Freedom of Information Submissions (General Records)  
* Property Tax Payments (cheque only in sealed envelopes)  
* Social Services Clients Forms  
Recreational Activity Hours vary * Call for Details or click on the Activity Guide Link for Details 
Click on this Link for the Winter/Spring Activity Guide  
Rec Express Cards: 
The easy-to-use, reloadable smart cards make gift giving easy. Load the card with any dollar amount and let the receiver choose from the hundreds of programs offered by Parks and Recreation: swimming, sports, arts and culture, birthday parties, room rentals, skating, etc. 
The cards never expire and are easily available at all community centres, pools and arenas. 
Rec Express Card  
* A place people can go to cool off during times of extremely high temperatures
Hours Hours in effect from Sep-Jun  
Mon-Thu: 9 am-8 pm * Fri, 9 am-5 pm * Sat, 9 am-1 pm
Areas Served Essex County
Eligibility * Children birth-7 yrs unable to move freely in shallow water or non-swimmers must be accompanied by a responsible caregiver of 14 yrs and older 
* Residents of municipality 
* Accommodates persons with disabilities 
* additional charges for non-residents
Application Registration process required for all programs 
Accepted Payment Methods: see fee section below
Languages English
Fees Service - Accepted Payment Methods for all Services: Debit, Visa, Mastercard and Cash * Additional charges for non-residents ; Fee assistance available for possible discounts to families in receipt of NCBS with proper paper work and seniors.
Agency Information
Funding City / Town ; Fees
Site Information
Located In Community Windsor
Address & Map
1168 Drouillard Rd
Windsor, ON N8Y 2R1
View MapQuest Map
Intersection Drouillard Rd and Richmond St
Bus Routes Central 3 ; Ottawa 4
Physical Access Fully Accessible - Parking, Washroom and Entrance

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