Family Service Kent

Site: Chatham - Adelaide St S

Service: adVANtage Transportation Service

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Contact Information
Office Phone 519-354-6221 ext 275
Toll Free Phone 1-855-437-5368 (1-855-4FSKENT)
Fax 519-354-5152
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Primary Contact Christian Jacobson, Transportation Coordinator
Alternate Contact Jyl Panjer, Manager, Community Support Services; Phone: 519-354-6221 ext 230; Email:
Description and Service Details
Description (Service) Transportation service that focuses on connecting people to their community by providing an affordable, accessible transportation option to rural and/or low-income people. The program has one accessible vehicle that can hold 2 passengers using wheelchairs and 7 walk on passengers. 
Eligible residents can use the transportation service for a variety of needs ranging from drives to appointments and social activities or to be linked to pre-existing transportation services within Chatham-Kent such as the bus or VIA Rail. 
Drives will be provided to multiple passengers at the same time, based on destination. Transportation service is offered on a first come, first serve basis.  
Passengers must provide the Transportation Office with at least 3 business days (72 hours) notice to book a drive, whenever possible. Short-notice requests may not be fulfilled, based on passenger capacity.
Hours Office Mon-Fri 9 am-5 pm * Transportation by appointment
Areas Served Chatham-Kent
Eligibility Ages: 60 year(s) and under 
Applicants must be:  
* living in the municipality of Chatham-Kent, rural areas take priority of service 
* unable to access existing public transit systems 
* unable to drive or afford private transportation (ex. taxi)  
* able to ride safely and independently in a vehicle. If a passenger needs assistance or is under the age of 18, a family member or 
caregiver over age 18 must accompany them, free of charge.
Application Phone or email for a copy of the application. Proof of income will be required.
Languages English
Fees Service - Fares based on passengers' ability to pay.
Agency Information
Established 1971
Primary Executive Brad Davis, Executive Director
Site Information
Located In Community Chatham-Kent
Address & Map
50 Adelaide St S
Chatham, ON N7M 6K7
View Google Map
Intersection King St E and Adelaide St S
Physical Access Fully Accessible

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