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Memos and Bulletins
Public Comments Please note this location has moved a couple of doors down in the Rose Plaza.
Contact Information
Office Phone 519-969-8500
Toll Free Phone General Inquries: Ontario-wide, 1-800-267-8097 
Health Card Inquiry 1-888-376-5197  
Ontario Photo Card: 1-800-267-8097 
Driver & Vehicle Inquiry 1-800-387-3445 
Complaints, Auto Industry: 1-800-943-6002 
Citizenship and Immigration Canada Temporary Resident Permit and Work Permits inquiry:1-866-532-3161
TTY Phone Ontario-wide 1-800-268-7095
Fax 519-969-0511
Description and Service Details
Description (Service) COVID-19 Crisis Important Information: *As of May 15, the office has now reopened *Ontarians don’t have to worry about renewing their licence plates, licences and health cards during the COVID-19 pandemic (for expirations after March 1)

Access to wide range of Ontario government services and information * staff assistance * information and referral

Driver and Vehicle Accessible Parking Permits * Apply for Accessible Parking Permit * Change Information on an Accessible Parking Permit * Renew Accessible Parking Permit * Replace Accessible Parking Permit

Copies of Records * Commercial vehicle operator records * Driver's Records * Motorized Snow Vehicle Record * Motor Vehicle Record/Abstract * Off-Road Vehicle Record * Vehicle Abstracts (Uncertified)

Drivers' Licences * Change Address on a Driver's Licence * Change Name on a Driver's Licence * Demerit Point Interviews- Fee Payment * Digital Photo Driver's Licence * Driver's Licence Reinstatement * Driver Abstract (Uncertified) * Driving Instructor Licence Renewal * Driving Instructor Licence Replacement * Renew Driver's Licence * Replace Driver's Licence * Replace Driver's Licence while out of Province * Temporary Driver's Licence

Enhanced Drivers' Licences * Change Information on your Enhanced Driver's Licence * Downgrade an Enhanced Driver's Licence to a Regular Driver's Licence

Motorized Snow Vehicle Permits * Replace snow vehicle permit * Snow vehicle permit * Snow vehicle validation sticker

Off-Road Vehicle Permits * Off-road vehicle licence plate * Off-road vehicle permit * Replace Off-road vehicle licence plate

Product Sales * Display number plates * Gift certificates * Used Vehicle Information Packages

Vehicle Permits and Plates * Change classification on a vehicle permit * Change the address on a vehicle permit * Change the name on a vehicle permit * Change the status of a vehicle permit * Dealer/Service licence plates * French Slogan Ontario Licence Plate Purchase * Licence plate stickers * Licence plate with graphic * Personalized licence plate * Register a vehicle * Replace a licence plate sticker * Replace a vehicle permit * Replace licence plate(s) * Replace personalized licence plates * Temporary Vehicle Registration Persons from out of province or out of country wanting to renew their drivers licenses/registration * should call Service Ontario for further details. * Must go to the Drive Test Centre to receive these services

Health Card Services * Apply for an Ontario Health Card * Change Address on a Health Card * Change Name on a Health Card * Renew a Photo Health Card * Replace a Lost, Stolen or Damaged Health Card * Replace your Red and White Health Card with a Photo Health Card * Health Card(organ and tissue donor registration) Special Note: If in receipt of a Citizenship and Immigration Canada Temporary Resident Permit or a Work Permit (Employment Authorization) states valid until or issued until a specific date, you cannot obtain health card services at this office.

Ontario Photo Card Services * For individuals who do not possess a drivers license but need government photo ID * Change the Address on an Ontario Photo Card * Change the digital signature on an Ontario Photo Card * Change the name on an Ontario Photo Card * Digital Photo for Ontario Photo Card * Ontario Photo Card * Renew Ontario Photo Card * Replace Ontario Photo Card

* For details on all Ontario benefit and tax credit programs see Ontario Benefits Directory Click Here

* Info-GO -- Government of Ontario employee and organization directory Click Here

Online services Address changes, license plate and driver's licence renewals, and birth, death and marriage certificate applications Click Here for Details

Find Service Ontario locations Click Here
Hours Mon-Fri 9 am-5 pm * Thu 9 am-7 pm * Sat 9 am-1 pm
Areas Served Essex County
Eligibility * No restrictions 
* Most services require the age of 16 yrs and older (call for details)
Application * Walk-in or call for details 
* many forms can also be completed and submitted online 
* call ahead or see website for details of services offered and appropriate supporting documents needed
Languages English
Fees Service ; Fees for some transactions
Agency Information
Established 1991
Primary Executive Barbara Romanycia, Owner and Issuer; Email:
Site Information
Located In Community Windsor
Address & Map
Windsor Rose Plaza
2467 Dougall Ave
Windsor, ON N8X 1T3
Intersection Dougall Ave and Eugenie St
Bus Routes Dougall 6
Physical Access Fully Accessible - Parking, Ramp, Entrance, Wheelchair counter
Other Details
Print Material Pamphlets

Still can't find a service? Call us.

Call 2-1-1, Toll Free: 1-866-686-0045