Windsor Detroit Tunnel

Site: Detroit-Windsor Tunnel - Goyeau St

Contact Information
Office Phone Canada 
Corporate Office, Administration: 519-258-7424 ext 200 
Customer Service: 519-258-7424 ext 219 
Canada Customs Service: 519-257-6469 
United States 
Administration: 313-567-4422 ext 200 
Customer Service: 313-567-4422 ext 219 
US Customs Service: 313-393-3793 
 
Canada Customs:519-257-6473 to speak to a live agent (for non life threatening emergency inquiries) 
 
US Customs: 313-393-3793 ext 0 to speak to a live agent (for non life threatening emergency inquiries)
Crisis Phone 9-1-1
Fax Canada: 519-256-3505
E-Mail customerservice@wdbl.ca
Website www.windsortunnel.com
Description and Service Details
Description (Service) International border crossing between Windsor, Ontario, Canada and Detroit, Michigan, United States 
 
Renovations Updates 
* please visit the website for more comprehensive information regarding times, detours and closures.  
 
* Information Regarding the Tunnel Bus during renovations: Click Here  
 
Also available via the website are Quick Links to various Services regarding: 
* Border Crossing Wait Time here  
* Canada Border Services Agency 
* United States Customs and Border Protection 
* Directions to the Tunnel 
 
The Tunnel has eliminated the tokens for crossing the borders. 
* You can now use, debit card, credit card, cash or the New NEXPRESS Toll Card click on the link to find out more about the card
Hours Tunnel Access (Windsor <> Detroit): Sun-Mon, 24Hrs 
 
Corporate Office, Administration (Canada & US): Mon-Fri, 8:30 am-4:30 pm 
Customer Service (Canada & US): Mon-Fri, 8:30 am-4:30 pm 
Canada & US Customs Service: Sun-Mon, 24 Hrs
Areas Served Essex County ; USA
Eligibility Individuals needing Border Services or information
Application Application required for some services (Call for details)
Languages English
Fees Service - Toll, see website for current rates
Agency Information
Established 1930
Primary Executive Carolyn Brown, Chief Executive Officer, Windsor Detroit Borderlink Limited; Phone: 519-969-2430 ext 200; Email: cbrown@citywindsor.ca
Alternate Executive Chris Tremblay, Manager of Maintenance & Plant Operations, Windsor Detroit Borderlink Limited; Phone: 519-255-6100 ext 6715; Email: ctremblay@wdbl.ca
Funding Federal
Site Information
Located In Community Windsor
Address & Map
555 Goyeau St
Windsor, On N9A 1H1
Intersection Goyeau St and Wyandotte St E
Mailing Address c/o Windsor Detroit Borderlink Limited 
555 Goyeau St 
Windsor, On 
Canada N9A 1H1
Physical Access Fully Accessible - Parking (Private Parking Only) and Entrance (by appointment)

Still can't find a service? Call us.

Call 2-1-1, Toll Free: 1-866-686-0045