Multicultural Council of Windsor-Essex County

Site: Windsor - Janette Ave

Service: Settlement and Integration

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Contact Information
Office Phone 519-255-1127
Fax 519-255-1435
Social Media Facebook Instagram Twitter YouTube
Primary Contact Marcela Diaz, Manager, Settlement and Integration
Description and Service Details
Description (Service) Windsor Resettlement Assistance Program (WRAP):  
* Provides essential and immediate services to Government Assisted Refugees destined to Windsor. 
Client Support Services (CSS): 
* Provides intensive case management services to Government Assisted Refugees destined to Windsor 
Newcomer Settlement Program (NSP): 
If you are a Refugee Claimant, Convention Refugee, a Permanent Resident, a Canadian Citizen not born in Canada, an International Student, a Minister’s Permit Holder, or a person who received permission to remain in Canada for the purpose of becoming a permanent resident, NSP is designed to assists with settling and adjusting to life in Canada and Windsor-Essex County. NSP provides newcomers with orientation, information, and referral to services in the community.
Hours Mon-Fri 8:30 am-5:30 pm
Areas Served Essex County ; Windsor
Eligibility No restrictions
Application Call for information
Languages English ; French ; Arabic ; Punjabi ; Spanish ; Interpretive Services - available upon request and eligibility
Fees None
Agency Information
Funding Provincial - Ministry of Citizenship and Immigration ; Federal - Immigration, Refugees and Citizenship Canada-IRCC ; Fundraising ; Donations
Site Information
Located In Community Windsor
Address & Map
245 Janette Ave
Windsor, ON N9A 4Z2
View MapQuest Map
Intersection Janette Ave and University Ave W
Bus Routes Transway 1C ; Transway 1C Express ; Dominion 5 ; Dougall 6
Physical Access Fully Accessible - Parking, Washrooms, Ramp and Entrance

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Call 2-1-1, Toll Free: 1-866-686-0045