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Contact Information
Office Phone Windsor: 519-252-5276 
Leamington: 519-326-2020  
Chatham: 519-352-6698 
London: 519-434-5050
Toll Free Phone 1-800-265-5317
After Hours Phone phone answered 24 hours a day by a staff person
Primary Contact Lauren Snyder-Gault, Care Consultant; Phone: (Business) 519-796-8985 * (Business) 519-252-5276; Email:
Alternate Contact Chris Neumann Central Station, 24 hour monitoring, Security ONE Alarm Systems; Phone: (Business) 519-252-5276
Description and Service Details
Description (Service) Medical alert or life safety, a service that allows a person to signal for help by pressing a button, worn on the neck or clip 
* consists of a small pendant (transmitter) device which the person wears at all times, and a base unit. Systems include GPS with cellular connection, built-in fall detector and 2-way voice connection, as well as units used in an individual's home through their phone line. 
* when help is required, pushing the button on the device signals Security ONE's 24-hour response centre. Security ONE then alerts specific help (eg: ambulance, fire, police, family, neighbours, etc,)  
* Security ONE Alarm Systems is the only security company in Essex County approved by the Underwriters Laboratory of Canada (ULC) and recommended by EMS, Police and Fire Departments, hospitals, Local Health Integration Networks, and PSW's 
* Life safety alerts can also be adapted to include fall detectors, motion, smoke and CO2 detection.
Hours Mon-Sun 24 hours
Areas Served Chatham-Kent ; Essex County ; London
Eligibility Ages: 19 year(s) and up 
Vulnerable adults, seniors, persons living alone, recovering from illness, etc
Application Application process required
Languages English
Fees Service - fees apply ; Fee assistance available for pre-approved services ; assistance is provided by Veterans Affairs Canada.
Agency Information
Established 1957
Funding Fees
Site Information
Site Location In the Kelcom Building
Located In Community Windsor
Address & Map
363 Eugenie St E
Windsor, ON N8X 2Y2
Intersection Howard Ave and Eugenie St E
Physical Access Fully Accessible - Parking, Washroom and Entrance

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