Ontario Energy Board

Site: Oxford County - Mailing Address

Service: LEAP Emergency Financial Assistance

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Contact Information
Office Phone Erie Thames Powerlines Corporation customers: 519-539-6166 * Tillsonburg Hydro Inc. customers: 519-842-4447
Toll Free Phone Union Gas and Hydro One Networks Inc. customers: 1-855-487-5327
Website https://www.oeb.ca/rates-and-your-bill/help-low-income-consumers/low-income-energy-assistance-program
Description and Service Details
Description (Service) LEAP (Low Income Energy Assistance Program):
To assist families who are struggling to pay their electricity or natural gas bill throughout the year with one of the following providers Union Gas, Hydro One Networks Inc., Erie Thames Powerlines Corporation or Tillsonburg Hydro Inc.
This is a one-time financial assistance program of up to a maximum of $500.00 per year for residents who qualify as low income, meet program criteria and are facing the threat of disconnection of service.
Hours Hours vary by utility company and local community & family services organizations.
Areas Served Oxford County
Eligibility Applicant must be an existing customer of the utility company * must reside at the address for which there are arrears * pre-tax household income at or below the Statistics Canada low-income cut-off (LICO) + 15%. Click here to view (LICO) Income Eligibility Chart.
Application 1-855-487-5327 Union Gas and Hydro One Networks Inc. customer(s)
519-539-6166 Erie Thames Powerlines Corporation customer(s)
519-842-4447 Tillsonburg Hydro Inc. customer(s)

Your application will be completed over the phone you will be informed of what supportive documents are required and where to have them signed. After processing you will be contacted regarding approval and amount payable.

Languages English
Fees None
Agency Information
Funding Sponsored by Ontario Energy Board * funded by all utility ratepayers through the distribution rates of each utility
Site Information
Located In Community Oxford County
Mailing Address c/o Ontario Energy Board 
PO Box 2319 
2300 Yonge St 
Toronto, ON M4P 1E4
Physical Access Not Applicable - Web based service

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