Domestic Abuse Services Oxford

Site: Woodstock - James St

Contact Information
Office Phone Administration 519-539-7488
Toll Free Phone Crisis Line and Inquiries 1-800-265-1938
Crisis Phone 519-539-4811 or text 519-788-9993
Fax 519-539-1163
Social Media Facebook
Primary Contact Rhonda Hendel, Executive Director, Domestic Abuse Services Oxford; Phone: 519-539-7488 ext 223; Email:
Alternate Contact Jennifer Weicker, Residential Services Manager, Domestic Abuse Services Oxford; Email:
Description and Service Details
Description (Service) Important COVID-19 Information: Domestic Abuse Services Oxford continues to operate our transitional support and counselling services – but not in person – only by telephone. We continue to operate our 24/7 crisis/information/support telephone and text lines. We are working to discharge current residential shelter clients and expect all to be rehoused by March 21. For the next 10 days or so we will work with our staff team and Public Health to devise a plan to operate our shelter – for women, children and adolescents impacted by domestic abuse and/or homelessness in Oxford County – mitigating the effects of possible illness and devising a plan to quarantine within a communal living environment not designed to support separate spaces. We expect to being readmitting shelter residents no later than the week of April 6. This will change if the current COVID19 situation drastically changes or if we receive direction from our primary funder, the Ontario Ministry of Children, Community and Social Services. Domestic Abuse Services Oxford has many services to offer. These include:

* Crisis/Help/Support Line
* Community Counseling and Sexual Assault Therapeutic
* Residential Shelter Services
* Sexual Assault Counselling
* Transitional Resource Program

Believe in Me
Program designed for children/adolescents who come from a home where their mother has been abused * weekly group offers participants the opportunity to talk about their feelings, learn how to express anger appropriately and improve self-esteem * a group for mothers is held concurrently which helps teach them how to support their child/teen * assistance with transportation and child care for siblings may be available * transportation can be coordinated. Free and confidential.
Hours Administration: Mon-Fri 24 hour service

Crisis Line: 24 hour service

Believe in Me: Group Meetings are after school, call for times and locations
Areas Served Oxford County
Boundaries Oxford County
Eligibility Women and their dependents in Oxford County who are impacted by domestic abuse and/or homelessness

Crisis/Help/Support Line: Available to anyone who needs information related to domestic abuse and/or homelessness

Believe in Me: Children and teens 4-16 years, must be accompanied by mother or guardian
Application Intake may be required for some programs.
Languages English ; Translation services can be arranged
Fees None
Agency Information
Description (Agency) Domestic Abuse Services Oxford is committed to ending the cycle of domestic abuse and helping families make the transition to lives free from violence and abuse.
Primary Executive Rhonda Hendel, Executive Director; Phone: 519-539-7488 ext 223; Email:
Alternate Executive Jennifer Weicker, Residential Services Manager, Domestic Abuse Services Oxford; Phone: 519-539-7488 ext 222; Email:
Funding Regional / Municipal - County of Oxford ; Provincial - Ministry of Community and Social Services, Ontario Ministry of Health ; Foundation - Donors
Site Information
Located In Community Woodstock
Address & Map
975 James St
Woodstock, ON N4S 0A5
Intersection Springbank Ave S and James St
Physical Access Fully Accessible ; Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall ; Dedicated accessible washroom with all features

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