Technical Standards and Safety Authority

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Address & Phone(s)
Toll Free Phone 1-877-682-8772 ; 1-877-682-TSSA
Crisis Phone Spills Action Centre 416-325-3000 ; 1-800-268-6060
Areas Served Ontario
Located In Community Etobicoke North
Address & Map
Head Office
345 Carlingview Dr
Toronto, ON M9W 6N9
View Google Map
Intersection Carlingview Rd and Dixon Rd
Physical Access Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Parking lot
Description & Services
Description (Service) -- online safety awareness information on amusement rides, ski lifts, fuel, escalators and seasonal issues * videos

Report an incident -- on amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, passenger ropways (ski lifts), and upholstered and stuffed articles

Training, certification and examination -- administers the certification of occupations regulated under the Act

Ombudsman Office -- facilitates and mediates discussion of complaints regarding potential or actual misconduct prior to formalized process * does not investigate, adjudicate or arbitrate claims
Hours Mon-Fri 8 am-5 pm -- closed statutory holidays * Spills Action Centre -- Mon-Sun 24 hours
Boundaries Ontario
Eligibility Industry participants * general public
Application Call, email or visit website for information * call or email to report an incident or safety violation
Languages English
Fees None - Ombudsman services, safety information ; Fees - inspection, training, certification
Contact Information
Primary Executive Bonnie Rose, President and Chief Executive Officer
Alternate Executive Sandra Cooke, Ombudsman; Phone: Confidential and anonymous 416-734-3542; Email:

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