Technical Standards and Safety Authority

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Contact Information
Toll Free Phone 1-877-682-8772 ; 1-877-682-TSSA
Crisis Phone Spills Action Centre 416-325-3000 ; 1-800-268-6060
Description and Service Details
Description (Service) -- online safety awareness information on amusement rides, ski lifts, fuel, escalators and seasonal issues * videos

Report an incident -- on amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, passenger ropways (ski lifts), and upholstered and stuffed articles

Training, certification and examination -- administers the certification of occupations regulated under the Act

Ombudsman Office -- facilitates and mediates discussion of complaints regarding potential or actual misconduct prior to formalized process * does not investigate, adjudicate or arbitrate claims
Hours Mon-Fri 8 am-5 pm -- closed statutory holidays * Spills Action Centre -- Mon-Sun 24 hours
Areas Served Ontario
Boundaries Ontario
Eligibility Industry participants * general public
Application Call, email or visit website for information * call or email to report an incident or safety violation
Languages English
Fees None - Ombudsman services, safety information ; Fees - inspection, training, certification
Agency Information
Description (Agency) Promotes public safety through enforcement of the Technical Standards and Safety Act and regulations
Primary Executive Bonnie Rose, President and Chief Executive Officer
Alternate Executive Sandra Cooke, Ombudsman; Phone: Confidential and anonymous 416-734-3542; Email:
Site Information
Located In Community Etobicoke North
Address & Map
Head Office
345 Carlingview Dr
Toronto, ON M9W 6N9
View Google Map
Intersection Carlingview Rd and Dixon Rd
Physical Access Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Parking lot

Still can't find a service? Call us.

Call 2-1-1, Toll Free: 1-866-686-0045