Technical Standards and Safety Authority

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Address & Phone(s)
Toll Free Phone 1-877-682-8772 ; 1-877-682-TSSA
Crisis Phone Spills Action Centre 416-325-3000 ; 1-800-268-6060
Fax Fuels 416-231-7366 ; BPV 416-231-6183
Areas Served Ontario
Located In Community Etobicoke North
Address & Map
Head Office
345 Carlingview Dr
Toronto, ON M9W 6N9
View Google Map
Intersection Carlingview Rd and Dixon Rd
Physical Access Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Parking lot
Description & Services
Description (Service) Responsible for public safety regarding amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, ski lifts, and upholstered and stuffed articles * administrative authority responsible for inspection of facilities and procedures, investigations and prosecutions, training and certification, design reviews of new equipment and facilities, optional training and assessment programs, public education and consumer information programs

Ombudsman Office -- facilitates and mediates discussion of complaints regarding potential or actual misconduct prior to formalized process * does not investigate, adjudicate or arbitrate claims -- online safety awareness information on amusement rides, ski lifts, fuel, escalators and seasonal issues * videos
Hours Mon-Fri 8 am-5 pm -- closed statutory holidays * Spills Action Centre -- Mon-Sun 24 hours
Boundaries Ontario
Eligibility Industry participants * general public
Application Call, email or visit website for information * call or email to report an incident or safety violation
Languages English
Fees None - Ombudsman services, safety information ; Fees - inspection, training, certification
Contact Information
Primary Executive Michael Beard, President and Chief Executive Officer
Alternate Executive Sandra Cooke, Ombudsman; Phone: Confidential and anonymous 416-734-3542; Email:

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