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Contact Information
Office Phone General Inquiries: 519-661-5432
Applications: 519-661-4520 ext 3
Complaints: 519-661-2310
Overpayments: 519-661-2306
TTY Phone 519-661-5743
Fax 519-661-4888
E-Mail socialservices@london.ca
Website www.london.ca/residents/social-services/ontario-works/Pages/default.aspx
Description and Service Details
Description (Service) Social assistance program that provides employment assistance and financial support for basic needs * online application available

Additional Office Locations:

Glen Cairn Community Resource Centre
244 Adelaide St S
London, ON N5Z 3L1

Social Services - Citi Plaza
355 Wellington St, Suite 248
London, ON N6A 3N7

Social Services - London East
1835 Dundas St, Suite 1
London, ON N5W 3E7

Social Services - Northland Mall
1275 Highbury Ave N
London, ON N5Y 1A8

Social Services - South London Community Centre
1119 Jalna Blvd
London, ON N6E 3B3

Social Services - Westmount Shopping Centre
785 Wonderland Rd S
London, ON N6K 1M6

Drop Box Locations:
  • Citi Plaza - 355 Wellington St, Suite 248
  • Carling Heights Optimist Community Centre - 656 Elizabeth St
  • Glen Cairn Community Resource Centre - 244 Adelaide St S
  • LUSO Community Services - 1193 Oxford St E
  • North London Optimist Community Centre - 1345 Cheapside St
  • Social Services - Northland Mall - 1275 Highbury Ave N
  • Social Services - London East - 1835 Dundas St, Suite 1
  • Social Services - South London Community Centre - 1119 Jalna Blvd
  • Canada Games Aquatic Centre - 1045 Wonderland Rd N
  • Social Services - Westmount Mall - 785 Wonderland Rd N


Learning, Earning, and Parenting (LEAP) Program - Supports to help parents complete high school, enhance their parenting skills, and prepare them to enter the workforce
Hours Mon, Wed-Fri 8:30am-4:30pm * Tue 8:30am-6pm
Areas Served London
Boundaries London
Eligibility Ages: 16 year(s) - 65 year(s) 
 
Adults and youth 16-65 years in financial need who meet eligibility requirements
Application Call to apply or visit the website at www.ontario.ca/socialassistance
Languages English ; French
Fees Free
Agency Information
Primary Executive Sandra Datars Bere, Managing Director - Housing, Social Services and Dearness Home; Phone: 519-661-2489 ext 5337; Email: sdatarsb@london.ca
Alternate Executive Kevin Dickins, Manager, Employment and Income Support Services; Phone: 519-661-2489 ext 5878; Email: kdickins@london.ca
Funding Municipal - London ; Provincial - MCSS
Site Information
Site Location London (Central)
Located In Community London
Address & Map
Citi Plaza
355 Wellington St, Suite 248
London, ON
Intersection Wellington St and King St
Mailing Address PO Box 5045 
City Hall 
London, ON N6A 4L6
Physical Access Fully Accessible

Still can't find a service? Call us.

Call 2-1-1, Toll Free: 1-866-686-0045