London (City of)

Site: London - 355 Wellington St - Citi Plaza

Service: Social Services and Supports

Memos and Bulletins
Public Comments COVID-19 Service Changes: Upcoming essential services available at the City of London Social Services Office (355 Wellington Street, Citi Plaza).
Contact Information
Office Phone General Enquiries: 519-661-5432
TTY Phone 519-661-4889
Fax 519-661-4888
Description and Service Details
Description (Service) Manages access to government social services such as Ontario works, provides emergency financial aid to the residents of London and handles subsidies for nonprofit daycare programming

Child Care Services and Child Care Fee Subsidy Program - Provides assistance with the costs of licensed child care

Discretionary Benefits - Financial assistance for special items of extreme need may be provided to eligible recipients

Family Support Program - Assists Ontario Works recipients to obtain child and spousal support payments through support orders and agreements

Ontario Works - Social assistance program that provides employment assistance and financial support for basic needs * online application available

Services and Programs:
  • Ontario Renovates Program for Homeowners
  • Street Level Women at Risk
Hours Mon, Wed-Fri 8:30am-4:30pm * Tue 8:30am-6pm
Areas Served London
Boundaries London
Eligibility No restrictions
Application Call or apply online
Languages English
Fees Free
Agency Information
Primary Executive Sandra Datars Bere, Managing Director , Housing, Social Services and Dearness Home; Phone: 519-661-2489 ext 5337; Email:
Alternate Executive Kevin Dickins, Manager Employment and Income Supports, City of London; Phone: 519-661-2489 ext 5878; Email:
Funding Municipal - London
Site Information
Site Location London (Central)
Located In Community London
Address & Map
Citi Plaza
355 Wellington St, Suite 248
London, ON
Intersection Wellington St and King St
Mailing Address PO Box 5045 
City Hall 
London, ON N6A 4L6
Physical Access Fully Accessible

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Call 2-1-1, Toll Free: 1-866-686-0045