London (City of)

Site: London - Citi Plaza

Service: Housing Division - Housing Access Centre

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Memos and Bulletins
Public Comments COVID-19 Service Change: Office closed until further notice. Services provided by phone and email.
Contact Information
Office Phone 519-661-0861
TTY Phone 519-661-4889
Fax 519-661-4466
Description and Service Details
Description (Service) Information and applications for London and Middlesex Housing Corporation units, nonprofit housing, cooperative housing, subsidy, rent supplement program and rent-geared-to-income programs

Reviews application and explains the different housing options that are available then forwards application directly to the housing provider selected * maintains a Common Waitlist System * housing providers have a variety of handicapped accessible units

Ontario Renovates Program - Program offers financial assistance for low to moderate income households to increase accessibility of their dwelling through minor modifications and adaptations * funding is limited * applications accepted on a first come, first served basis until funds are depleted
Hours Mon, Wed-Fri 8:30am-4:30pm * Tue 8:30am-6pm
Areas Served London ; Middlesex County
Boundaries London and Middlesex
Eligibility Ages: 16 year(s) and up 
People 16 years and older, with Canadian citizenship, landed immigrant or refugee claimant to qualify for subsidies * low to moderate income families
Application Call or visit website * birth certificates, citizenship or landed status papers * proof of gross income (from all sources) for all household members is required
Languages English ; French
Fees Free
Agency Information
Established 1998
Primary Executive Carolina Dale, Manager, Rent Supplement and Tenant Selection; Phone: 519-661-2500 ext 5319; Email:
Funding Municipal - London
Site Information
Site Location London (Central)
Located In Community London
Address & Map
300 Dufferin Ave
London, ON
Intersection Wellington St and King St
Mailing Address Citi Plaza 
355 Wellington St, Suite 248 
London, ON N6A 3N7
Physical Access Fully Accessible

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Call 2-1-1, Toll Free: 1-866-686-0045