London (City of)

Site: London - Dufferin Ave - City Hall

Service: Municipal Services

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Memos and Bulletins
Public Comments COVID-19 Service Change: City of London has moved to minimal operations and essential services.
Contact Information
Office Phone 519-661-CITY (2489)
TTY Phone 519-661-4889
E-Mail askcity@london.ca
Website www.london.ca
Description and Service Details
Description (Service) Municipal government
  • Garbage, Recycling, and Yard Materials - 519-661-2489
  • Animal Services - 519-661-2500 ext 7368
  • To report a dead animal on city streets or city property - 519-661-4965


Housing Division - Housing Access Centre - Information and applications for London and Middlesex Housing Corporation units, nonprofit housing, cooperative housing, subsidy, rent supplement program and rent-geared-to-income programs

London Cares Homeless Response Services - Collaborative community-based Housing First program * works to improve health and housing outcomes for people experiencing chronic and persistent homelessness

Parks and Recreation Department - Administration for various recreation centres and programs

Social Services and Supports - Manages access to government social services such as Ontario works, provides emergency financial aid to the residents of London and handles subsidies for nonprofit daycare programming

City Council - 14-member municipal council * provides direction and oversight for city administration * policy decisions require at least eight supportive votes

Services and Programs:
  • Argyle Seniors' Satellite
  • Beacock Seniors' Satellite
  • Berkshire Seniors' Satellite
  • Boyle Seniors' Satellite
  • Chalmers Seniors' Satellite
  • Emergency Management
  • London Fire Department
  • London Police Service
  • Medway Seniors' Satellite
  • Trinity Seniors' Satellite
  • Westminster Seniors' Satellite
  • Accessibility Advisory Committee
  • Cooling and Warming Centres
Hours Administration: Mon-Fri 8:30am-4:30pm
Areas Served London
Boundaries London
Eligibility No restrictions
Application Call or visit
Languages English
Fees Fees vary by program or service
Agency Information
Primary Executive Ed Holder, Mayor; Phone: 519-661-4920; Email: mayor@london.ca
Alternate Executive Martin Hayward, City Manager; Phone: 519-661-5493; Email: mhayward@london.ca
Funding Municipal - London
Agency Services
Site Information
Site Location London (Central)
Located In Community London
Address & Map
300 Dufferin Ave
London, ON
Intersection Wellington St and Dufferin Ave
Mailing Address PO Box 5035 
City Hall 
London, ON N6A 4L9
Physical Access Fully Accessible

Still can't find a service? Call us.

Call 2-1-1, Toll Free: 1-866-686-0045