Memos and Bulletins
Public Comments COVID-19 Service Change: Essential visitors only (visiting very ill or end-of-life care residents).
Contact Information
Office Phone 519-631-0620
Fax 519-631-2307
Primary Contact Chris Bhola, Manager of Support Services; Phone: 519-631-0620 ext 228; Email:
Alternate Contact Meghan Smith, Manager of Resident Care; Phone: 519-631-0620 ext 223; Email:
Description and Service Details
Description (Service) 90-bed long-term care home * residential care for private, semi-private, and basic rooms * 24-hour nursing and personal care * access to a doctor and other health professionals
  • bedding and furniture
  • laundry and housekeeping
  • meals
  • personal hygiene supplies
  • medical supplies and equipment (such as catheters, ostomy bags, or wound care supplies)
  • assistance with medication and activities of daily living
  • recreation and social programs

Additional services and facilities:
  • physiotherapy
  • restorative care
  • social work and dietitian services
  • palliative care
  • foot care
  • whirlpool tubs
  • library services
  • outdoor patios, gardens
  • hair dressing
  • barber shop
  • tuck shop
  • pub
  • secure courtyard
  • spiritual and religious care
  • on-site doctor visits
  • falls management program
  • dental services
  • vision care

Member of AdvantAge Ontario

Short-Stay Care (Public) - 2 short-stay beds (respite care for people who have caregivers in need of temporary relief) * offered up to 60 days per year, as available * residents have access to the same services as long-stay residents
Hours Daily 24 hours
Administration: Mon-Fri 7:30am-4:30pm
Areas Served Elgin County
Boundaries St Thomas and area
Eligibility Ages: 18 year(s) and up 
Adults who need long-term care * Local Health Integration Network care coordinators assess the needs of applicants
Application Contact the South West Local Health Integration Network - Home and Community Care
Languages English
Fees subsidies for basic rates may be available for eligible applicants
Agency Information
Established 1875
Primary Executive Terri Benwell, Administrator; Phone: 519-631-0620 ext 224; Email:
Alternate Executive Michele Harris, Director of Homes and Seniors Services; Phone: 519-773-9205 ext 222; Email:
Funding Donations ; Private ; Provincial - MLTC ; Provincial - SWLHIN ; Regional - Elgin County
Agency Services
Site Information
Site Location Southwold
Located In Community Elgin County
Address & Map
39262 Fingal Line
St Thomas, ON
Intersection Fingal Line and Lyle Rd
Mailing Address RR 1 
St Thomas, ON N5P 3S5
Physical Access Fully Accessible

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