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Contact Information
Office Phone 519-673-3242 ext 222
Crisis Phone Reach Out ( 519-433-2023 or 1-866-933-2023
Fax 519-673-1022
Description and Service Details
Description (Service) Treatment planning and community-based outpatient treatment for people with a substance abuse concern

Assesses people with a substance abuse concern using standardized assessment tools * develop treatment plans * referrals to the Heartspace program, other Addiction Services programs, or external agencies (e.g. residential or inpatient treatment programs) are made as needed

Offers treatment models based on cognitive-behavioural, stages of change, harm reduction, multidisciplinary, and solution-focused * case management, outpatient counselling and aftercare to facilitate recovery
  • on-going assessments and adjustments of the treatment plan
  • linking to and coordinating required services
  • monitoring and supporting
  • developing and implementing the discharge plan
  • advocacy

Treatment sessions assist in developing skills to manage substance abuse and related concerns, and/or maintain and enhance treatment goals * activities such as relapse prevention, guided self-change, follow-up and aftercare are included as well as programming to support/educate family

Substance Abuse Outreach Program - for clients with barriers to accessing services at office * barriers may include mobility or mental health challenges, risks of violence, conflict of interest of confidentiality concerns * counsellors and clients meet at mutually agreed upon location for brief solution-focused therapy with goal of minimizing or eliminating barriers to accessing services at office
Hours Mon, Tue 8:30am-8pm * Wed-Fri 8:30am-4:30pm
Areas Served Elgin County ; London ; Middlesex County ; Oxford County
Boundaries London, Middlesex, Elgin and Oxford
Eligibility Ages: 12 year(s) and up 
Adults and youth who are affected by substance use, abuse and dependence * clients with minor mental illness are accepted
Application Walk-in Intake: Mon-Fri 9am-12pm/1-4pm * closed 1st Wed of month in the afternoon
Languages English ; French
Fees Free
Agency Information
Established 1985
Funding Provincial - SWLHIN
Site Information
Site Location London (Central)
Located In Community London
Address & Map
Main Office: 200 Queens Ave, Suite 260
London, ON N6A 1J3
Physical Access Fully Accessible

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