Contact Information
Office Phone 519-354-7424
Fax 519-354-5758
Social Media Facebook
Primary Contact Tracy Callaghan, Executive Director; Email:
Alternate Contact Ashley Henderson, Executive Assistant; Email:
Description and Service Details
Description (Service) Assist people within the community who are in need of assistance to learn to read and write in the English Language 
* Literacy Basic and Essential Skills Training  
* Preparation for the Prior Learning Assessment (Pre-PLAR) and General Educational Development(GED) 
* Language Instruction for Newcomers to Canada (LINC) 
* English as a Second Language (ESL) 
* Citizenship classes as needed 
* Immigrant Employment Preparation / Pre Employment Program 
* Diversity /Intercultural Competancy Training 
* Newcomer Resource Centre 
* Other language classes as needed 
* Immigrant Settlement Services (formerly Immigrant Settlement and Adaptation Program) - includes needs and eligibility assessments, pre and post-arrival information and referral, job search and employment counselling, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement services 
A computer lab with literacy and numeracy programs and on-site child care is available on site.
Hours Mon-Fri 8:30 am-4:30 pm
Meetings Classes are scheduled as needed
Areas Served Chatham-Kent
Eligibility Ages: 18 year(s) and up 
May require literacy assessment, needs assessment, or immigration documentation to establish services at no cost VS fee 
All programs are available for a fee for those not eligible for funded services.
Application By phone; Walk-in; appointment sometimes required; Application process required
Languages English ; French ; Arabic ; Chinese ; German - Low German ; Korean ; Spanish
Fees Service - for some ESL and LINC depending on eligibility ; None ; Adult Language and Learning services are available at no cost for those eligible. All programs are available for a fee for those not eligible for government funded services.
Agency Information
Established 1984
Funding Provincial - Ministry of Labour, Training and Skills Development ; Federal - Immigration, Refugees and Citizenship Canada ; Donations
Elections May
Agency Services
Site Information
Located In Community Chatham
Address & Map
240 King St W
Chatham, ON N7M 1E7
View Google Map
Intersection King St W and Third St
Physical Access Partially Accessible
Other Details
Print Material pamphlets

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