United Way Simcoe Muskoka

Service: Low-Income Energy Assistance Program (LEAP)

Memos and Bulletins
Public Comments The LEAP program runs from January 1, 2020 - December 31, 2020 or until funds are depleted.
Contact Information
Office Phone LEAP Program Application: 1-855-487-5327
E-Mail leap@uwsimcoemuskoka.ca
Website www.ontarioenergyboard.ca/OEB/Consumers
Primary Contact Chantel Dalton, Call Centre Manager
Alternate Contact Angela McConvey, Senior Team Lead
Description and Service Details
Description (Service) Access centre to apply for LEAP (Low-Income Energy Assistance Program) one-time emergency financial assistance * program runs throughout the year * maximum grant is $500 per fuel per household per year ($600 for electrically heated homes) * grant is credited directly toward energy bill * agency can arrange hold on a disconnection notice while a case is being assessed * length of hold depends on utility company * all decisions can be appealed
Hours United Way of Greater Simcoe County: Mon-Fri 8:30 am-4 pm
Areas Served North York - for Alectra Utilities (formerly Powerstream) customers ; Ontario - for Hydro One, Enbridge Gas and Union Gas, Elexicon Energy (formerly Veridian) customers ; Simcoe County - for InnPower and Alectra Utilities (formerly Powerstream) customers ; York Region - for Alectra Utilities (formerly Powerstream) customers
Eligibility * Hydro One (customers throughout Ontario) 
* Enbridge Gas (customers throughout Ontario)  
* Union Gas (customers throughout Ontario)  
* Elexicon Energy (formerly Veridian) (customers throughout Ontario)  
* Inn Power, formerly Innisfil Hydro (Simcoe County customers) 
* Alectra Utilities (formerly Powerstream) (Simcoe County, York Region and North York customers only) * Alectra customers in other areas apply to different LEAP sites 
May be available to low-income customers of natural gas or electricity distributors (and unit sub-metering providers) experiencing difficulty paying current arrears * decision will be based on several factors including long-term viability of the account * a disconnection notice is not required to be eligible
Application Pre-screening by telephone before in-person interview * documents required for interview include photo id for everyone in the home, current utility bill, proof of lease or mortgage, proof of household income for everyone over the age of 18 yrs and recent bank statement showing 30 days prior to application date
Languages English ; French - Reception ; Dutch - Reception ; Farsi - Reception
Fees None
Agency Information
Established 2004
Funding Sponsored by Ontario Energy Board, funded by all utility ratepayers through the distribution rates of each utility
Site Information
Located In Community Simcoe County
Address & Map
1110 Hwy 26
Midhurst, ON L9X 1N6
View Google Map
Intersection County Road 27 and Hwy 26 W
Physical Access Fully Accessible

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